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When it comes to upgrading the technology in your business, a more involved approach is the way to go. No longer is it the best option to simply get the newest version of what you had, we need to start thinking how the technology is used, and more importantly WHO is using it and the role they undertake in your business.
A lot can change in the lifetime of a piece of hardware, which is why it is important to understand how the needs of those who use the technology have also changed.
Take a look around your office: do you have a team member who has a laptop yet has never moved it from their desk? Do you have someone on your team who is out of the office a lot yet does not have the technology to facilitate their mobile work life?
Having the right piece of technology in place for the right person can ensure your team are working at peak levels, improving the efficiency of tasks, plus increasing employee satisfaction. If they are using a piece of hardware that they like, they are more likely to enjoy their day.
So, let’s start at the beginning: we need to understand HOW does each team member works.
How you and your team answer these questions should dictate the kind of technology that you purchase for them to use. It may be that you have workers using a variety of options, i.e. some on laptops, some on desktops, some on a combination of tablets and laptops, or tablets and desktops. Or does your company now require a communal working or hot desk area where staff can work at any station?
By having an understanding of the technology that they need in their role, you will be able to provide the right kind of hardware that will enable them to do their jobs better, and in turn increase team productivity.
Once you have the above questions answered, you don’t need to know exactly which technology would suit your team best, all you need to do is take that information to your IT provider. Your IT provider should be able to help you along with the information you have gathered to make good technology decisions for your team.
So what can be learned from this? No matter how you have worked in the past, or may work in the future, you need to figure out how your team works, and what they need to grow in their position, become as flexible or as fixed as they want to work.
I have enjoyed attending the EXO User Community Workshops and find them very helpful. The group is a valuable resource that provides a great opportunity to discuss issues and solutions with other users. It is also great to learn about new products and features available, and promotes continual improvements which make our use of EXO easier and more efficient.Graeme Laughton-Mutu, Award Plastics
Focus Technology Group provides support for our EXO system which we use for general ledger, stocks and payments. This has required significant customisation and refinement, in particular to accommodate payments to suppliers. We appreciate the services of Alex Ball who has always risen to the challenge of developing changes to the basic EXO package and has proven himself to be timely, accurate and very capable over a long period.Ross M Chambers, General Manager, Provelco
Focus have been superb, the attentiveness to meet our exact needs and flexibility have been second to none. The team is collaborative and extremely helpful and respond very quickly. I would have no hesitation recommending Focus.Easy Pools
The Smith Brothers Group who specialise in plumbing, electrical, pipeline and all trade services in Adelaide South Australia has been dealing with Rod and Focus Technology Group since 2010. Despite the "ditch" Focus are extremely responsive in further developing Timetrak and Tasktrak Professional to suit our service solution and are always professional in their approach to providing us with value added options and better solutions.Rebecca Penny, Smith Brothers Group
Focus ensures they’re always working smarter. Their greatest contribution is in keeping Presbyterian Support Service’s current. Focus keeps us informed and advises us on what we should be considering and how to get there.Presbyterian Support Southland