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Many Microsoft customers around the world and the critical systems they depend on were victims of malicious “WannaCrypt” software. Microsoft worked throughout the day to ensure they understood the attack and were taking all possible actions to protect customers. This blog spells out the steps every individual and business should take to stay protected. Additionally, we are taking the highly unusual step of providing a security update for all customers to protect Windows platforms that are in custom support only, including Windows XP, Windows 8, and Windows Server 2003. Customers running Windows 10 were not targeted by the attack today.
Details are below.
We also know that some of our customers are running versions of Windows that no longer receive mainstream support. That means those customers will not have received the above mentioned Security Update released in March. Given the potential impact to customers and their businesses, we made the decision to make the Security Update for platforms in custom support only, Windows XP, Windows 8, and Windows Server 2003, broadly available for download (see links below).
Customers who are running supported versions of the operating system (Windows Vista, Windows Server 2008, Windows 7, Windows Server 2008 R2, Windows 8.1, Windows Server 2012, Windows 10, Windows Server 2012 R2, Windows Server 2016) will have received the security update MS17-010 in March. If customers have automatic updates enabled or have installed the update, they are protected. For other customers, we encourage them to install the update as soon as possible.
This decision was made based on an assessment of this situation, with the principle of protecting customer ecosystems overall, firmly in mind.
Some of the observed attacks use common phishing tactics including malicious attachments. Customers should use vigilance when opening documents from untrusted or unknown sources. For Office 365 customers we are continually monitoring and updating to protect against these kinds of threats including Ransom:Win32/WannaCrypt. More information on the malware itself is available from the Microsoft Malware Protection Center on the Windows Security blog.
Download localized language security updates: Windows Server 2003 SP2 x64, Windows Server 2003 SP2 x86, Windows XP SP2 x64, Windows XP SP3 x86, Windows XP Embedded SP3 x86, Windows 8 x86, Windows 8 x64
General information on ransomware: https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx
MS17-010 Security Update: https://technet.microsoft.com/en-us/library/security/ms17-010.aspx
Be extra careful about what emails you open, what attachments you open or links inside of emails you click. This is the most likely way that this malware will infect you.
If its suspicious, do not open it, do not forward it. Contact us for advice.
Email us on email@example.com or call on 03 211 0099.
Focus Technology Group provides support for our EXO system which we use for general ledger, stocks and payments. This has required significant customisation and refinement, in particular to accommodate payments to suppliers. We appreciate the services of Alex Ball who has always risen to the challenge of developing changes to the basic EXO package and has proven himself to be timely, accurate and very capable over a long period.Ross M Chambers, General Manager, Provelco
Thank you Focus Technology Group for great customer service and helping our business understand technology better, your team always has the answers. Big thanks to Garry, we enjoy having you in our building and the team love your input.Awarua Synergy
Focus ensures they’re always working smarter. Their greatest contribution is in keeping Presbyterian Support Service’s current. Focus keeps us informed and advises us on what we should be considering and how to get there.Presbyterian Support Southland
Focus have been superb, the attentiveness to meet our exact needs and flexibility have been second to none. The team is collaborative and extremely helpful and respond very quickly. I would have no hesitation recommending Focus.Easy Pools
The Smith Brothers Group who specialise in plumbing, electrical, pipeline and all trade services in Adelaide South Australia has been dealing with Rod and Focus Technology Group since 2010. Despite the "ditch" Focus are extremely responsive in further developing Timetrak and Tasktrak Professional to suit our service solution and are always professional in their approach to providing us with value added options and better solutions.Rebecca Penny, Smith Brothers Group