Time to upgrade to a cloud phone system?
05 May 2019
We are constantly changing how we can do things better and faster, and it’s no different with business phone systems. There are a few ways to tell that it’s time to upgrade your phone system to a cloud solution. Here are seven reasons why you should:
A traditional phone system usually comes with a large upfront price; including servers, phones and implementation costs. A cloud system has a much lower initial cost. In most cloud phone system installs, there is generally just the cost of the IP phones/headsets and a much lower implementation cost.
Simple pricing models
With a traditional phone system, anytime you want to upgrade to a new feature, you have to modify your existing solution with added hardware, software, licensing costs – which can really add up. With a cloud system, all features are integrated into the system, meaning that all the key features are available to you at one price without any hidden costs.
Ageing hardware? Not an issue with the cloud.
With a cloud solution, the responsibility for keeping infrastructure updated is with the service provider. Software upgrades also fall under the responsibility of the provider, meaning you get to spend less and worry less.
You can access various features without adding to the cost of your solution. Features can include things like voicemail boxes, auto attendants, dial plans, conference bridges, and more.
Got remote or mobile staff? No problem.
Without advanced features or setup, there is usually a lack of direct connection with your staff who work on the move. Having your business phone system in the cloud removes any technological boundaries, meaning that you can route any phone traffic that has an Internet connection, making it just as easy to transfer calls to someone’s home office as someone who is in the same office as you.
One of the great features is that functions that are usually only associated with an office can be used remotely, including transfers to cell phones or extensions.
With Cloud, you can give your staff the option to be a bit more mobile. Staff can essentially take their landline with them wherever they go, by using an app on their smartphones that gives them the same features and permissions as if they were sitting right at their desks.
Get your updates automatically.
Forget the upgrades that cause painful downtimes, debugging sessions or extra costs. Unfortunately, when you have an on-premise solution, it’s your responsibility to pay for and get these upgrades done. A cloud phone system means that it’s the provider that will organise and do these for you, and since it’s software-based, you get updates and features faster through automatic upgrades made during low-usage times. New updates and features are available to all clients simultaneously.
Simple management of your branches.
Managing system settings across multiple locations can be tricky if you’re navigating between different on-premises solutions. With a cloud phone system, you can centrally manage all your communications, regardless of their location, through a single browser-based portal.
Maybe this isn’t the year to move your business phone system to the Cloud. But if not, the day is coming when you’ll be considering the move to a simpler way of communicating.
Contact us to talk about moving your phones to the Cloud.